RW&CO. Reviews

So disgusting people. They deserve 0 star. No any customer service support. We can not cancel our order once place. Even if you reported any mistake in order.
I never saw that bad customer service????????????????

I don't know about the company but I do know about the Manager in upper Canada mall amazing . She helped me with all my work clothing and I looked great . Thank you Malshika

Their website had a glitch with pricing for cyber Monday shipping and I was going to reverse my order and reorder but figured I’d just contact customer service to get it refunded. I thought this would be no problem since it was their issue and not a huge deal. Instead, I was sent (inapplicable) ‘fine print’ policy repeatedly and then she stopped responding completely when I asked for how the fine print applied specifically to my order. They’ve lost a loyal customer over $7 shipping that is easily reversed. I loved RW but the principle of not correcting their mistake (and not responding) has lost me as a customer.

This company has horrible online customer service. They didn’t even bother to respond back to my online complaint when their website was having issues. Honestly retail is struggling and if you can’t even bother to provide decent customer service then you can’t be surprised when your business goes bankrupt.